Selling Soulfully with Jennifer Allan

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Bringing in Business... One Warm Body at a Time

Y'know what I love about this business? That every single thing I do, every day, has the potential to bring onea client my way. Big things, small things, easy things, hard things... every action I take, whether intentional or not, might just result in a juicy paycheck for me - today... tomorrow... or six months from now.

My business comes in one client at a time. And, frankly, with the average price in my market being around $300,000, I could easily live on the business that passively floats by me. But my point is that I don't need five new prospects a day to keep me happy. Just one a week and I'll be tickled pink.

We real estate agents tend to look at prospecting as a volume proposition. That is - we try to touch as many of our target audience (whether that's a farm, an SOI, FSBOs or expireds) with our message as physically possible in the least amount of time. But with the size of our paychecks, is it really necessary to use this approach? What if, instead of attempting to "touch" a whole bunch of people at once in hopes that you'll win the Numbers Game... you spend an hour a day going out of your way to impress someone?

One warm body at a time...

(So what do I mean by "impress?" Stay tuned...)

 

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Comments

You're right Jennifer, I think a lot of realtors forget that and try to work with large numbers (farming, FSBO's) and often, with little success.  I've been working on expired listings and it isn't nearly as successful for me as working with one person at a time.  Everything we do plants a seed for business down the road.  Have a great day!

Posted by Colorado Springs Realty Patricia Beck (Re/Max Real Estate Group, GRI, CDPE) over 3 years ago

Jennifer,

Awe! Come on...Stay tuned? Okay, I suppose we have no choice but to WAIT...I hope you have a beautiful day...and here's to you being "tickled pink"!

Posted by Competitive Insurance of Dundee over 3 years ago

Jennifer, I prefer to work with fewer clients as well.  Now you have piqued our interested and we will stay tuned.....

Posted by Shirley Parks, Broker 210-414-0966 San Antonio TX Homes for Sale (Sands Realty 210-414-0966) over 3 years ago

I disagree, but a I agree. point is, real estate is a number game. you have to talk to a lot of people to find the ONE seller or buyer

once you have done that, of course this seller or buyer deserves your full attention.

Anne

Posted by South Beaches Real Estate Professionals over 3 years ago

I think that quality is more important than quantity when it comes to prospecting clients.  A thoughtful notion that is well received can make a difference with a potential client.  

Posted by Rebecca Anne Cole (PNC Mortgage ) over 3 years ago

Rebecca - Absolutely! Of course, just doing a heck of a job for someone can be considered "thoughtful!"

Anne - I'll talk more about this on my follow-up post, but when I play the "numbers game" of sales, I play a bit differently. I figure if I take the time to impress one person at a time, I've just effectively touched everyone that person knows... a whole lot more effectively than if I had bombarded the same number of people with an impersonal sales pitch... but yes, once you have the client... definitely overwhelm them with your wonderfulness!

Shirley - ooooh, the pressure is on! Thanks for staying tuned!

Rebecca - I have a good feeling about today... I'll keep you posted.

Patricia - YEP - you GOT IT!!!

Posted by Jennifer Allan-Hagedorn, Author of Sell with Soul (Sell with Soul) over 3 years ago

"Touching" in person goes a long way. Much much further than mere snail mail or an e-mail.

Posted by Ellie McIntire Homes for sale in Howard County Maryland (Ellicott City Clarksville Howard County Maryland Real Estate) over 3 years ago

Jennifer, Spreading yourself thin is something that I have personally seen and do not like. I love the personal one on one attention that I am able to give any body that comes my way any day.

Posted by Camarillo CA Real Estate Agent/ Mana Tulberg (805 County Real Estate) over 3 years ago

Hi Jennifer,

Like you I focus on the quality vs quantity. This has paid off by means of more repeats and referral's.I look forward to reading more! :)

Posted by Somerset MA Real Estate ~ Suzanne Sands (Pavao Real Estate) over 3 years ago

Happy Day JA, from one RCHB to another...... lets show all our potential clients that while it is a numbers game, one can significantly increase ones chances of "impressing" someone

Posted by Joe Adams (Major Mortgage USA/Branch Manager) over 3 years ago

Hi Jennifer,

I take as much time as need with those I have contact with. Numbers have never been important, other then ending balance in my checking account.

It is more important, from my point of view, to give your best. That being done and said, the traffic will flow to you based on your reputation.

Posted by Harold (Hal) Place (A1 Connection Realty, Inc.) over 3 years ago

Hi Jennifer,

I take as much time as need with those I have contact with. Numbers have never been important, other then ending balance in my checking account.

It is more important, from my point of view, to give your best. That being done and said, the traffic will flow to you based on your reputation.

Posted by Harold (Hal) Place (A1 Connection Realty, Inc.) over 3 years ago

I think a lot of it has to do with where you are. In my area agents are being forced to spread out, even the top producers.  There are simply not enough transactions to remain hyper local.  For example.  In White Plains  - city of 60,000  - there were only 2 new listings yesterday. Now there are anywhere from 4-6000 agents (no one is sure of the exact numbers) prospecting my town from other parts of the county where sales are equally slow.  So with volume that low - the message has to spread further. It's unfortunate, but its simple math. I am picking several towns. Two are so-called "money towns" where there are a lot of sales and a lot of agnets. Two are in areas where sales have been suppressed by high taxes and  not so many agents prospect and one is my home town where every agent and their pet canary have set their sites.

Posted by Ruthmarie Hicks (Keller Williams Realty - White Plains NY) over 3 years ago

I wish the realtor I ended up using to buy my first home was of your mindset & I am grateful that the realtor I used to buy my very inexpensive vacation property was of your mindset.   The vacation property was worth one tenth the value of the home and I got 100 times better service.

Well said & a good reminder of the quality vs quantity of prospects!

Posted by Angela Reeves (West Coast Staging) over 3 years ago

Jennifer

Such a great point.  I think sometimes agents are so busy finding that one in a hundred that they pass by a good quality lead.

Posted by Kim Peasley-Parker (AgentOwned Realty, Heritage Group, Inc.) over 3 years ago

Jennifer... quality is the goal, not volume.   You nailed it!!!

Posted by Glenn S. Phillips (RealSource) over 3 years ago

Interesting approach. I like the idea of impressing 1 person - I look forward to the rest of the posts

Posted by Rick Trowe - Go With Trowe (Cerium Learning) over 3 years ago

Rick - I'm too shy to aggressively prospect, so the One Person at a Time approach has always worked for me... and I really think it's a much more effective approach.

Glenn - I agree! So many agents/trainers preach the volume concept, but in our business, I really don't think it's necessary.

Kim - I see that SO often!

Angela - Thank you!!

Ruthmarie - your market must be awfully tough - but I still think that the principle applies, maybe even more so. If every single client is so hard to come by, and therefore precious, it seems to make sense to really make an effort to impress someone whenever the opportunity arises... otherwise, you're just another salesperson in a very crowded room.

Hal - Very true! But even brand new agents can impress someone by simply taking a little extra time to do what others won't.

Joe - I love OUR numbers game, don't you?

Suzanne - it really really works, doesn't it?

Mana - I feel so much better about my business when I feel I've made a good impression on the person I just met...

Ellie - as an introvert, I always tend toward emails... but I do find that when I get face2face (or at least voice2voice) with someone, it usually has a better outcome and I actually DO enjoy it more!

Posted by Jennifer Allan-Hagedorn, Author of Sell with Soul (Sell with Soul) over 3 years ago

Can you see me nodding my head?  Of course you can :-)

One warm person at a time.  I've never understood the "I have 5000 contacts in my database.." thing.  I have people - not contacts.

Posted by Kris Wales - Macomb County MI real estate blog & homes for sale search site (Keller Williams Realty - Lakeside Market Center) over 3 years ago

Kris - Yep, I see you nodding!!! And yeah... them's PEOPLE, people!

Posted by Jennifer Allan (Jennifer Allan, Inc.) over 3 years ago

It makes sense to focus on one at a time and not to go in 10 different directions unless your team is setup to handle it. One new "real" client a week would work for me.

Posted by Michael Sahlman e-PRO - Miami Beach Florida Luxury Homes (www.HomesForVIPs.com - Keller Williams Realty) over 3 years ago

I couldn't agree more.  I'm new to the business and being told I need to collect 10 new business cards per day.  I just don't get that method!  Quality not quantity definately.

Posted by Gail Wilson over 3 years ago

Just ordered your book...two copies...one for me, a realtor of 15 years, and one for my daughter, Courtney, a realtor of 1 year, who is kicking booty!

I'm a big fan of hand-written notes and cards to clients, past clients, sphere of influence, etc. It's that extra special touch that isn't seen any more in these days of gang e-mails, e-cards, etc.

Best of luck to ya...keep up the good work, Jennifer.

Dave Culbertson, Real Living Home Team, Mt. Vernon, OH

Posted by Dave Culbertson (Real Living Home Team) over 3 years ago

Hey Dave! Got your order... I have a question about it which I'll contact you directly about... but THANKS! Going in the mail tomorrow morning.

Posted by Jennifer Allan-Hagedorn, Author of Sell with Soul (Sell with Soul) over 3 years ago

I love email.

Posted by Elva Branson-Lee, CDPE (Solid Source Realty GA) over 3 years ago

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