Selling Soulfully with Jennifer Allan

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Setting Expectations, Taking Control - Free SWS Teleseminar

It's something we all struggle with - that fine line between being the very best real estate agent we can be for our clients and creating an atmosphere that is ripe for burn-out. While our clients have every right to expect our full attention, and they deserve to be our top priority, there's just so much of us to go around! And let's face it - there are some clients who demand far more of us than we could possibly deliver, but being the helpful types we are - we try our best... and often end up frustrated.

So, how can you create reasonable expectations for your clients upfront? How can you set boundaries and respectfully enforce them? How can you "decline the monkey" without alienating your client or appearing lazy?

The truth is that there is no perfect answer that will work every time. Some of effective expectation-setting starts with your own mindset as to what is reasonable and what is not. Some is simply realizing that some people are more difficult than others and not getting too flustered about that. Some is realizing that our job will require a certain amount of "process-time" - that is - helping our clients work thru their own issues and being patient while they do it. But yes, there ARE things you can do that will help you keep control of your business and of your clients, without their ever realizing that you're doing it.

Sound fun? Hope you'll join us!

THE DETAILS

Date: Thursday, June 27th, 2013

Time: 8:00am Pacific / 9:00am Mountain / 10:00am Central / 11:00am Eastern (Please show up a little early to get settled in.)  

Duration: 60 - 90 minutes

Equipment Needed: A computer with a high-speed connection and speakers or a telephone.

Cost: Free, but you must register, below

Register Here

It's Here!

 

The More Fun You Have Selling Real Estate, the More Real Estate You Will Sell! 
(True Story)
Order Your Here!

 

 

 

 

 

 

 

 

Comment balloon 3 commentsJennifer Allan-Hagedorn • June 26 2013 09:45AM

Comments

JAH, I've missed too many of these this season and am ready for a "spruce-up".

Posted by Kevin J. May, Serving the Treasure & Paradise Coasts of Florida (Florida Supreme Realty) over 6 years ago

Always a great topic and one many of us can use a refresher on, I'm sure.  Unfortunately, I'm tied up tomorrow and won't be able to hear it live, but I'll catch the recording!

Posted by Susan Haughton, Susan & Mindy Team...Honesty. Integrity. Results. (Long and Foster REALTORS (703) 470-4545) over 6 years ago

I find it is important to remind them you are a person, not a machine.  For me on the mortgage end of things when clients wanted to meet Late into the evening I would say: "can we meet any earlier, I usually dont get dinner until my last apointment and I prefer to eat it with my family"  and all of the sudden they can meet at a reasonable hour.

and dont forget: it is OK to fire a client.  Life is too short to work with people you do not like.

Posted by Robert Rauf (HomeBridge Financial Services (NJ)) over 6 years ago

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