Selling Soulfully with Jennifer Allan

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Real Estate Prospecting - Turning Cheese into Soul - Newsletters, Part Deux

cheeseheadIn yesterday's installment of the Cheese to Soul series,  I commented that I might have half a dozen posts in me about how to create an effective newsletter. Fortunately, or unfortunately, that might actually be true. We'll see how far I get today.

Remember, the goal of a newsletter is to make the recipient of the newsletter smile and think of you fondly. Which is best accomplished not with gardening tips, Just Sold notices or descriptions of your listings, but rather with interesting content that reflects YOU - your voice, your personality. And the best way to do that is to write the content yourself.

Now, don't freak out on me. Writing interesting content YOURSELF is not all that hard, especially if you work under the principle that less is more. As in - don't feel your newsletter has to be formally formatted with a Volume Number, Table of Contents and a three-column layout. Nope. In fact, a simple email-style newsletter will work much better. If you're on my mailing list, you've seen my "newsletters" which are nothing more than me rambling about something, hopefully of interest, with my cute little signature logo at the bottom. No sidebars, very few graphics, and only the occasional sales-pitch (which I usually apologize for).

And, by the way, my newsletters are probably the most important (and effective) self-promotion I do.

Write your newsletters with the goal of inspiring your audience to respond. Responses are good. They open the door to ongoing conversations with your readers and you never know where they'll lead. You're much more likely to get meaningful responses to your newsletters if they're done in a casual format, rather than a formal newsletter format. Whenever I get a newsletter that appears to be professionally-designed, I might be impressed, but I'm not inspired to respond. And, frankly, I make the assumption that the newsletter is mostly boilerplate or sales-pitchy anyway, and not likely to be of interest to me. If I'm pressed for time, I hit DELETE. Which is most of the time.

Make sure your newsletter goes out from YOU - as in, from Your Name. Not from some professional-sounding company or even your fancy tagline. YOUR NAME. Period. I can't tell you how many newsletters I get from people I know, but I'd never know who they were from because the "From" field is a company I've never heard of.  

One last tip for today ... DON'T use a program to send out your emails that doesn't allow replies! I was recently added to an acquaintance's Avon drip campaign and right across the top of my daily marketing email (sigh) is the note:  "PLEASE DO NOT RESPOND TO THIS EMAIL. This email box is not equipped to handle correspondence." Sheesh.

So... what might you write about that would be "meaningful" to your audience and inspire them to respond?

You know the drill... stay tuned.

 

Jennifer Allan, GRI

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The Daily Seduction
Tips & Inspirations to Generate Business from the Very Important People Who Know You

Real Estate Prospecting - Turning Cheese into Soul - Newsletters

Next up on the list of ways to turn Prospecting Cheese into Soul... the ever-popular Newletter! If you've missed the first two installments, you can catch them here:

Turning Cheese into Soul  Cheesehead
FSBO's & Expireds 

I probably have enough opinions on the topic of Newsletters to fill up half a dozen blogs... and I may just do that. But we have to start somewhere, so let's start, um, here.

We real estate agents love our newsletters, don't we? I wonder how many companies out there are capitalizing on our affection for the newsletter? Encouraging us to "build relationships" via our newsletter... to stay in touch with our friends via our newsletters... to promote ourselves and our wonderfulness via our newsletter?

I'm on a lot of newsletter distribution lists from agents around the country. Some are... well, let's just say that some are better (less-cheesy) than others. Most are clearly purchased "as is" and distributed at the touch of a button (or click of a mouse). Some display a little bit of customization, such as a spot to write a "personal" note and feature a listing or two. A few appear to be 100% created from scratch.

What are the typical topics covered in a real estate agent's newsletter? Lessee... home improvement tips, gardening ideas, recipes, market stats, Just Listed and Just Sold announcements, mortgage news... sorry... but YAWWWWWWWN. Not only does every real estate newsletter seem to follow the same pattern, but half the time, the information is so boilerplate as to not even apply to the local market! Even the fully customized newsletters, while more relevant to the audience, still tend to look, sound and feel like templates.

So let's step back a bit.

What's the real purpose of your newsletter? Is it to...

  • Educate your audience on the average Days on Market or Price per Square Foot in your area?
  • Impress the reader by displaying your new listings or bragging about your recent closings?
  • Ensure your friends know how important it is to winterize their sprinkler systems?
  • Share your gardening expertise, even though the monthly "tip" is clearly from a different climate?

If you answered "yes" to any of the above, I'll encourage you to think about your answer.

Isn't the ultimate goal of a newsletter to make your audience like you? And remember you?

We can debate all day about what exactly "like" means, but in general, I believe the point of a newsletter is that the person who receives it thinks a little more highly of the person who sent it than they did before it was sent. Which naturally leads to them being just a little more likely to remember that person than they were the day before.

So, what, in a newsletter, might inspire that reaction? Or conversely, what might be the kiss of death?

More next time...

Jennifer Allan, GRI

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The Daily Seduction
Tips & Inspirations to Generate Business from the Very Important People Who Know You