Awhile back, I wrote a blog called "Touching versus Impressing." The gist of the blog was that taking the time to "impress" one person may be far more effective than "touching" a hundred. I challenged agents to strive to "impress" at least one person a week.
So, want an easy way to get your once-weekly impressing duty done? Every time you have a conversation with someone, make an effort to learn One Thing about them that you can follow up on in a week or so. And once you've identified that One Thing, WRITE IT DOWN somewhere to remind yourself to follow up and DO IT.
For example, as I write this, a girlfriend of mine is flying home from a romantic getaway with her long-distance beau. It's on my list to call her tonight and find out how it went. A few months ago, I went out for drinks with another girlfriend who had to cut our date short to run home and check on her brand new puppy. I emailed her the following week, asking for photos of the puppy. Another friend of mine is embroiled in an ugly legal matter, so I'll check in with her in a week or two to see how it's going.
Is that simple or what?
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